Responsible gambling for NZ players
If gambling is causing you harm, or you think it might be, contact one of the free services below before you read anything else on this page. After them come the limits and breaks casinos state, how self-exclusion works across sister sites, and how to block gambling sites on a shared device.
Free help for NZ players
Call the Gambling Helpline on 0800 654 655, or text 8006.
Call the Problem Gambling Foundation on 0800 664 262.
Call if gambling is costing you more than you planned, even if you are not sure it is a problem.
Keep it in proportion
Decide before you start how much money and time you can afford to lose, and stop when you reach that point. Never gamble with money you need for rent, food or bills.
Every casino in our articles states that it offers deposit limits: Jackpot City, Lucky Nugget, Mummy's Gold, Ruby Fortune, Spin Palace and Casimba. Set one before you play, and ask the casino how to lower it.
Lucky Nugget and Ruby Fortune state daily, weekly and monthly limits, and Casimba states deposit, spend and loss limits.
For a break from play, Mummy's Gold and Ruby Fortune each state a take a break period of a minimum of 24 hours, Lucky Nugget and Spin Palace state a take a break option, and Casimba states a time out.
To check your own habits, Lucky Nugget, Mummy's Gold, Ruby Fortune and Spin Palace state a self-assessment, Lucky Nugget also states a review of your gaming history, Jackpot City states session reminders, and Casimba states a reality check, a time reminder and a session limit.
Mummy's Gold, Ruby Fortune and Spin Palace also state that they can block or suspend your account on request. Each casino's own responsible gambling page has the full detail.
Research reads these tools on each casino's own pages, and our team tests the casinos and checks every fact on this page before it is published.
Sister sites and self-exclusion
A sister site is never a way around a self-exclusion. Once you exclude yourself from one casino, regard every casino under the same operator as closed to you, and do not register elsewhere to return.
Mummy's Gold and Ruby Fortune both set their shortest self-exclusion at six months.
Jackpot City, Mummy's Gold, Ruby Fortune and Spin Palace say an exclusion applies to your linked accounts, and they expect you to declare every account you hold. They also say you must not register new accounts or alter details to disguise who you are.
Lucky Nugget's terms say it may also exclude you from other casinos in the group it belongs to.
Casimba says that while you are excluded you must not try to reopen your account or start new ones anywhere on its network.
If a casino does not say how far an exclusion reaches, ask its support team in writing before you rely on it. Which casinos share an operator is explained on our page on how we find sister sites.
Adults only
Gambling is for adults only. SisterSite is for people aged 18 or over, and the casinos in our articles state a minimum age of 18.
Keep your devices, cards and casino accounts out of reach of anyone under 18.
If you share a device with others, or you want gambling sites harder to reach, block them on the device. The steps below use settings you already have and name no product.
First, tell the other people who use the device what you are doing and ask them to support it.
Second, use the website blocking or parental control settings built into the device, your browser or your router to block gambling sites, and ask someone you trust to set and keep the passcode.
Third, remove saved card details from browsers, apps and online shops, and sign out of every casino account.
The rules for using this site are in our terms of use.